Essay about Active Listening Strategies within Effective...

Listening is a skill that requires active, rather than passive, participation to advance shared understanding and minimise misinterpretation. Active listening strategies such as analysing and displaying non-verbal body language, clarifying meaning and accuracy, expressing understanding for the speaker’s feelings through empathy and moments of silence contribute to effective communication. These methods encourage the speaker to convey his or her thoughts and minimises misinterpretation between sender and receiver. In order to discuss this topic it is necessary to determine the definition of the terms effective communication and active listening. Effective communication occurs when there is a shared understanding between sender and†¦show more content†¦When used consciously, these gestures can purposefully demonstrate interest to the speaker, encouraging the speaker to continue talking (Theobald Cooper 2004: 105). As the speaker continues more information is given. The listener is then able to collect the verbal and non-verbal data to gain a better understanding of what is being communicated. In addition to non-verbal body language, clarify meaning and accuracy assists the listener to gain an understanding of what is being said and helps to minimise misinterpretation. Misinterpretation occurs when a message is not understood as the sender had intended (Duck McMahan 2009: 18). Carl Rogers advises that ‘a good rule of thumb is to assume that you never really understand until you can communicate this understanding to the others satisfaction’ (1987: 4). Clarifying meaning and accuracy can be achieved by asking questions and paraphrasing. Paraphrasing allows the listener to check the accuracy of their interpretation of the speaker’s meaning by restating what has been said in different words (Turner West 2009: 208; DeVito 2011: 66). This can also help the listener to gain full understanding as paraphrasing often encourages the speaker to extend on what has already been said (DeVito 2011: 66). Asking questions also adds to understanding and minimises misinterpretation (DeVito 2011: 66; Eunson 2008: 320). Eunson (2008: 319,321) states that asking questions such as what, howShow MoreRelatedActive Listening and Strategies of Effective Communication712 Words   |  3 PagesActive Listening and Strategies of Effective Communication Active Listening and Strategies of Effective Communication Active listening is an attentive and interactive form of listening. One of the primary objectives of active listening is establishing and achieving empathy among all parties engaged in communication together. 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Morreale Communication is a two-way process that takes practice and time to be fully effective and is very important in every aspect our personal and professional lives. We communicate every day of our lives both verbally or nonverbally. The process of verbal communication is the exchanging information by transmitting an idea, send that idea, receive feedback, understand the idea and the feedback and provide feedback

The Police Problem Of An Award Winning Tv Show Southland

This paper will discuss a police problem depicted in an award winning TV-show Southland. This scripted TV-show was based on lives and work of Los Angeles Police Officers. The episodes reviewed for this assignment were from season 5, episodes 1. â€Å"Hats and Bats† originally aired February 13, 2013, and 2. â€Å"Heat,† originally aired February 13, 2013. This TV-show was the first of its kind to resemble of a filming technique often seen in reality TV-shows making the show more realistic in that aspect. Also the themes in the episodes were based on authentic incidents and they were presented form a realistic point of view. This paper will discuss the initial issue of the events, and how they developed and brought up other important issues in†¦show more content†¦Several units responded to the call, some in riot gear, some straight from patrol, also the Los Angeles Police Department helicopter provided air support. One of the rioters threw a large cement brick through a convenient store window causing damage. A responding patrol officer asked another officer who is in charge, but nobody knew. After the incident, an officer said the Sergeant, who was supposed to be the incident commander, â€Å"shrunk into this car and lost his water.† Sergeant was not prepared to take command of the incident, he failed as a leader of the shift, his officers and his community. There was no report of deaths or arrests, but there were injuries and property damage caused by this riot. Another issue surfaced through a statement made by an injured veteran officer, â€Å"I just wish I’d shot more of these bastards. If it was 20 years earlier, had of them would be in the morgue by now, and you and me would be at the bar drinking, right?† He also stated â€Å"mother [bleeb] are lucky that I was shooting rubber bullets.† These statements demonstrate the frustrations and attitudes of a veteran officer towards the community, how policing has changed during this officer’s tenure, and his statements reflect poorly on the law enforcement as a whole. One Field Training Officer leaves the scene with hi s rookie officer after the incident when the peace was restored. The rookie officer in training was

Final Project Personal Narrative Free Essays

Over the past five years the purpose and meaning for my life has developed into an empathetic, caring, responsible person. I am in the process of fulfilling a mission to help others deal with life’s situations, circumstances, and issues without the use of alcohol and drugs. My life began as the 18th of 20 siblings, which was not an easy assignment for me. We will write a custom essay sample on Final Project: Personal Narrative or any similar topic only for you Order Now I had to hold the position as â€Å"the baby† for seven years before my baby sister was born. This was the beginning of the development of my personality that I possessed over time through experience and my environment. The infancy stage of my life was filled with glory and gloom as parents and siblings gave praises to me,† The Baby†. I was always catered to and showered with gifts of love and affection. Until one day, something happened. People was walking by me to get to the baby, this small â€Å"something† which my mother kept bundled up until the next visitor came by with oohs, ahhs, and compliments of praises for â€Å"it†. As Caldonia replaced my glory, I was determined to be doomed for life. In spite of others’ sympathy for me, I felt like something was wrong with me. I developed the sense that I did something wrong, and something was wrong ith me. I had lost confidence in myself and others and trust was broken. I became resentful and felt neglected as if no one loved me any longer. I developed personality traits of introversion/extroversion, friendly/ unfriendly, and became a loner. The fluctuation of my feelings towards the baby, my mother, my family, and t he world were internalized feelings of the pain I felt. Feelings of inferiority overwhelmed me. Upon entering first grade, in early childhood, I developed a different perspective with this interactionism with other children. I was taller than my peers and after being picked on by older iblings, I felt like this was my opportunity to stand up to someone. As anxious as I was to be aggressive, I just could not bully the friends that were so small and friendly. This humanistic view of motivation, influenced by my mother’s voice in Christian discipline statements such as, â€Å"don’t do her like that†, â€Å"that is not fair†, â€Å"play fair† and â€Å"be kind to each other† helped shape my personality at this life stage. I developed a personality of conscientiousness from my mother disciplining us on our behavior. As I matured to adolescence, I developed the personality traits of greeableness, and risk taking. By early adolescence I very much agreed with adults when I was told, â€Å"you are too big to play with little Sandra†, â€Å"you are too big to be in third grade† and constantly asked, â€Å"how old are you? † I decided to play with the b oys and play as the boys. Why not? I was just as big and tall as the boys and was too big to play with girls, as I was told. The schemas of my personality were shaped accordingly. My personal construct was the images of the behaviors that I felt was appropriate from the perspective of my self-image and from others’ perspective. My life was consistent to Erikson’s basic philosophy: â€Å"the world gets bigger as we go along and failure is cumulative. † During my early teens, I experienced physical changes, which was natural at this life stage, yet I was uncomfortable with. I had reached puberty. At puberty, I was developing faster than my friends and this fast maturity made me feel uncomfortable with myself again. My father made sexual advances towards me. I then developed a self-concept as worthiness to someone and became promiscuous. At this time other girls were courting and had â€Å"boyfriends† and I was rying so hard to be loved and accepted. By age 15, I became involved with a 20-year-old family friend, three months later we were married. We had a very beautiful wedding on my family home’s front porch. I was such a beautiful bride. This was the first time that I felt such beauty, since Caldonia was born. I felt the love and warmth of my husband and the wedding congregation. I was loved and accepted. My husband was considerate and kind the first six months, however became violent and abusive. He drank beer only on weekends, and eventually started drinking liquor and wine. By his time I was pregnant with our first child and become a high school drop-out. 18 months later I gave birth to our daughter. I was seeking my identity as a wife, mother, and young adult. I was only 18 years old married and had given birth to two children. I was very confused about my individuality and the role to play in my situation. It was easy for me to substitute ideals for experience. After seven years of abuse and three children, I could no longer cope. I covered up all of my problems with a new love. I became addicted to crack cocaine. After four years of chasing the igh, I was arrested and sent to jail. I underwent treatment and stayed clean and sober for almost six years and started using again. By this time I am mother of six and in another abusive relationship with the father of my later two child ren. I had relived my marriage with the same patterns of alcoholism and abuse. I turned; again, to the same method of dealing with the circumstances, I started using drugs again. This time my incarceration was longer and required extensive substance abuse treatment. I entered this program with an open-mind and willingness to change. I was sick and tired of being sick and tired. Currently, in middle adulthood I am more conscientious and have direction and goals for my life. I have developed personality traits of being a good mother/grandmother (generativity). I want to help others and I have a gift to give. I am no longer absorbed into the selfishness of myself. According to Harder (2009), based on Erikson’s Ego Development Outcome, â€Å"the significant task of this stage of life is to perpetuate culture and transmit values through the family (taming the kids) and working to establish a stable environment. † The development of my personality has the responsibility of many counterparts. Factors such as culture, religion, society, family, high and low life-points, and gender has played a role in the shaping of my personality. However, real acceptance of the self has been the most persuasive. My life has had its ups and downs. However, I would not change none of its episodes. I feel as if everything has happened exactly the way it was supposed to happen for me to be in the position I am in today. My mission is to become a Substance Abuse Counselor to help the next person who is struggling with ways to deal with and accept life on life’s terms, as I have. How to cite Final Project: Personal Narrative, Essays